FAQ

Hey! Have any questions? You're at the right place to get all of your answers.

You should be able to find the answers to most of your questions below. In case there is something this does not help you with, feel free to write to us from the Contact section.

Frequently asked questions

Are the hammocks washable?


Yes, you just need to remove the hammock ropes and they can be machine washed. They dry within 2 hours.




Can I track the delivery of my order?


Yes! You will recieve a tracking id for your orders in your email id as soon as the order is shipped. Just in case you did not receive it, we are here for you! Just contact us :)




How long does it take to process my order and for the shipping?


The processing time for most orders is 1-3 business days. All orders are shipped frm India. Estimated delivery time for domestic shipments: 4-5 business days. Estimated delivery time for international shipments: 7-21 business days. We can ship to any destination you wish. Delays in the postal service and during holidays sometimes occur, and we cannot take responsibility for those delays. Please contact us if you have not received your item within 1 month, and we will help you to track your package!




What is the best way to tie your hammock?


There's one thing to remember at all times - Avoid tying the ropes around edges or sharp corners. It can cause them to rip apart at times due to constant friction. You can take help and learn a couple of knots that you can use to tie your hammock from the video below: