Store Policy

At Risheywa, I try our best to be as good to our Earth as practically possible.

Most of our products are designed using upcycled materials and I try to use sustainable packaging materials.

Customer Care

Risheywa is owned and operated by Veda. Customers can directly get in touch with her by filling up our form or emailing us at [email protected]

You can personally get in touch with her at [email protected].

You can also contact her on Risheywa's Instagram- @risheywa

Privacy & Safety

Information that we collect- We receive, collect and store any information you enter on our website. In addition, we collect your IP address; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information; payment details, comments, feedback, product reviews, recommendations and personal profile.

How information is collected- When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

Why we collect this information-  We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations

Storage/Use/Disclosure of your information- Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Communication with site visitors- We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

*If you don’t want us to process your data anymore or you would like to: access, correct, amend or delete any personal information we have about you, please contact us at [email protected].

**We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Wholesale Inquiries

Since all  Risheywa produts are handmade, I am not able to produce them in large quantities.

And so I will not be able to take bulk or wholesale orders anytime soon.

Payment Methods

You can make payments on Risheywa through your credit/debit cards, net banking, PayPal etc.